Kiam Metal Industries Ltd.

in Aluminum Nonstick and Stainless-steel kitchenware, offering a wide range of products including tri-ply pressure cookers, electric rice cookers, blenders, kettles, thermal food pots, and more.

Kiam Metal Industries Limited is committed to providing exceptional after-sales services and support to ensure complete customer satisfaction. Our dedicated customer service team is available to assist with any queries, product troubleshooting, or warranty-related issues. We offer:

Warranty Coverage: All our products come with a warranty, ensuring peace of mind for our customers. In case of any defects, we offer free repairs or replacements within the warranty period.

Customer Support: Our trained support staff are ready to assist with product installation, usage guidance, and troubleshooting.

Service Centers: We have authorized service centers in key locations to provide prompt repairs and maintenance.

Product Registration: Customers are encouraged to register their products online to enjoy faster service and warranty claims.

Parts Availability: We ensure the availability of spare parts for any repairs or replacements required for our products.

At Kiam Metal Industries Limited, your satisfaction is our priority. We strive to deliver the best after-sales support to keep your experience smooth and hassle-free.

At Kiam Metal Industries Limited, quality is at the core of everything we do. Our commitment to delivering superior products that meet international standards is unwavering. To ensure that we consistently provide high-quality kitchenware to our customers, we have implemented the following Quality Control Policy:

Adherence to Standards: All products must meet local and international quality standards, including ISO 9001:2015, to ensure safety, durability, and functionality.

Raw Material Inspection: We conduct thorough inspections and testing of raw materials before production to ensure they meet our stringent quality requirements.

Continuous Process Monitoring: Our manufacturing processes are closely monitored at every stage to identify and resolve any deviations from our quality standards.

In-Process Quality Checks: Rigorous quality control checks are carried out during the production process to detect and eliminate defects early.

Finished Product Testing: Each finished product undergoes comprehensive testing for performance, durability, and safety before reaching the market. This includes functionality tests and safety certifications where applicable.

Customer Feedback: We actively seek customer feedback and use it to enhance our products and processes, ensuring continuous improvement.

Employee Training: We invest in regular training programs for our employees to maintain high-quality standards and uphold the company’s commitment to excellence.

By adhering to these guidelines, Kiam Metal Industries Limited ensures the highest levels of product quality and customer satisfaction. We remain committed to continuous improvement and delivering the best kitchenware products to our valued customers.