Company Description
About Pineapple Cosmetics
Pineapple Cosmetics is a beauty brand that encourages women to connect with a community of sophisticated individuals who appreciate luxury, empowerment, and timeless allure. Each product is created to highlight natural beauty while offering an elevated experience that redefines everyday routines.
Since its inception, Pineapple Cosmetics has inspired women to embrace strength and radiance. The brand appeals to individuals who honor tradition, celebrate heritage, and express elegance with confidence. Each product furthers a sense of belonging, allowing users to feel part of an exclusive community that values self-expression, refinement, and the power of beauty.
Now present in 40 countries, Pineapple Cosmetics is proud to expand into South Africa. Here, the brand aligns with the country’s rich cultural heritage, celebrating its traditions and diverse expressions of beauty. This growth also extends to other African nations, reflecting Pineapple Cosmetics’ respect for the continent’s unique aesthetics and heritage.
Every item in the Pineapple Cosmetics range embodies quality and sophistication. From luxurious skincare to striking cosmetics, each product enhances the beauty of modern women, instilling confidence and glamour. Choosing Pineapple Cosmetics means becoming part of a distinguished community united by a shared appreciation for elegance, tradition, and self-expression. Embrace beauty with grace and join a group that celebrates true sophistication.
Member Information
| Business Type | : |
|
| Founded in | : | 2024 |
| Employees | : | 6-10 |
| Member Since | : | 03 Jan 2025 |
| Membership Type | : | Free Member |
| Business Category | : | Apparel & Fashion |
Company Overview
- Wholesaler
Welcome to Pineapple Cosmetics! We're excited to have you here and want to ensure you have a smooth and enjoyable shopping experience. Please review our store policy below:
1.Product Information
- Ingredients: All ingredients used in our products are listed on the packaging and our website. Please review these to ensure compatibility with your skin type.
- Product Descriptions: We strive to provide accurate and detailed product descriptions. However, colors may vary slightly due to lighting and screen settings.
2. Ordering & Payment
- Order Confirmation: Once your order is placed, you will receive an order confirmation email. Please review the details and contact us immediately if any errors are found.
- Payment Methods: We accept major credit cards, PayPal, and other secure payment methods. Full payment is required at checkout.
3. Shipping & Delivery
- Processing Time: Orders typically process within 1-3 business days. During peak seasons, processing times may vary.
- Shipping Options: We offer standard and expedited shipping. Delivery times depend on your location and the shipping method chosen.
- Tracking: Once your order has shipped, you will receive a tracking number to monitor its progress.
4. Returns & Exchanges
- Return Window: We accept returns within 30 days of purchase. Products must be unused and in their original packaging.
- Non-Returnable Items: Due to health and safety regulations, we cannot accept returns on opened or used products.
- Refund Process: Refunds are processed to the original payment method. Please allow 5-7 business days for the refund to appear in your account.
- Exchange Policy: If you wish to exchange an item, please contact our customer service team to initiate the process. Exchanges are subject to availability.
5. Defective or Incorrect Items
- Report Issues: If you receive a defective or incorrect item, please contact us within 7 days of receipt. We will provide instructions for returning the item and issuing a replacement or refund.
6. Customer Service
- Contact Us: For any questions or concerns, please reach out to our customer service team at [email protected] or call 0712090815.
- Business Hours: Our customer service team is available Monday to Friday, 9 AM to 5 PM EST
7.Privacy & Security
- Data Protection: We are committed to protecting your personal information. For details on how we handle your data, please review our Privacy Policy.
8.Safe Payment gateway.
At Pineapple Cosmetics, your security and peace of mind are our top priorities. We want to assure you that when shopping with us online, your payment transactions are completely secure. We use trusted and encrypted payment gateways to ensure that your sensitive information remains protected at all times.
You can shop with confidence knowing that we take every measure to safeguard your data. We’re committed to delivering a safe and seamless shopping experience for you.
If you have any questions or concerns, feel free to reach out to us. We're here to help!
9.Changes to Policy
Policy Updates: Pineapple Cosmetics reserves the right to update this policy at any time. Changes will be posted on our website and will take effect immediately.
Thank you for choosing Pineapple Cosmetics! We appreciate your business and are here to assist with any questions or concerns you may have. Enjoy your shopping experience!
