Telaconsult Group (TCG)

Telaconsult Group (TCG) is your trusted partner in custom call center outsourcing services, based in the vibrant city of Dhaka, Bangladesh. As a versatile service provider, we cater to enterprises of all sizes, offering seamless solutions for both international corporations and budding startups.

At TCG, we pride ourselves on our comprehensive infrastructure, encompassing dedicated premises, state-of-the-art workstations, robust servers, cutting-edge IT equipment, and a skilled human resource team.

Our commitment to excellence is fortified by a specialized IT team, technical support professionals, backup servers, and an online UPS, ensuring uninterrupted customer support to achieve unparalleled customer satisfaction.

Our service portfolio is designed to meet diverse business needs, encompassing inbound and outbound calls, telesales, call reporting, call routing, helpdesk-ticketing, hotline services, and customer relationship management.

TCG's extensive clientele spans across the globe, including government organizations, private entities, commercial banks, NGOs, and telecommunications companies. In Bangladesh, we have established a strong presence with clients representing various sectors, a testament to our adaptability and effectiveness.

At the heart of TCG's mission is customer satisfaction. Our dedicated support team operates 24/7, exemplifying our unwavering commitment to delivering top-notch services.

With Telaconsult Group as your outsourcing partner, you can trust that your customer support needs are in capable hands, ensuring quality and reliability every step of the way.